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Privacy Policy
Last Updated: June the 4th, 2025
This Privacy Policy explains how EBI Clothing ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on ebiclothing.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you", "your", and "yours" refer to users of our Services, whether as a customer, website visitor, or any other individual whose personal information we collect.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the updated Privacy Policy on the Site, revise the “Last Updated” date, and take other steps as required by applicable law.
How We Collect and Use Your Personal Information
We collect and have collected personal information about you over the past 12 months to provide our Services. The type of information we collect depends on how you interact with us.
Information You Provide Directly
We collect personal information that you provide directly through our Services, which may include:
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Contact details: name, address, phone number, and email
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Order details: billing/shipping addresses, payment confirmation, contact information
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Account information: username, password, security questions
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Purchase history: viewed items, cart contents, saved products, loyalty points, reviews, referrals, gift cards
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Customer service: messages or inquiries you send to us
Some features of our Services may require you to submit this information. If you do not provide it, you may not be able to use certain parts of the Services.
Information We Collect Automatically
We automatically collect information about your interaction with our Services ("Usage Data"), using cookies, pixels, and similar technologies. This may include:
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Device and browser information
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IP address and location (based on IP)
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How you navigate and use our Site
Information from Third Parties
We may receive information about you from third parties such as:
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Platform providers like Shopify (our e-commerce platform)
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Payment processors for order fulfillment and fraud prevention
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Analytics providers, marketing partners, and advertising platforms
All data we receive from third parties will be handled according to this Privacy Policy.
How We Use Your Personal Information
We may use your personal information for the following purposes:
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To provide the Services: including fulfilling orders, processing payments, managing accounts, shipping, returns, and related communications
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Marketing and advertising: sending promotional emails, SMS, or mail and displaying ads tailored to your preferences
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Security and fraud prevention: detecting and responding to potentially harmful or fraudulent activity
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Customer support and service improvement: responding to inquiries and enhancing user experience
If you reside in the EEA, these uses may rely on our legitimate interests or performance of a contract, per Article 6(1) of the GDPR.
Cookies
We use cookies to operate and enhance the Site. For detailed cookie practices through Shopify, see https://support.wix.com/en/article/cookies-and-your-wix-site.
You can manage cookie preferences via your browser. However, disabling cookies may affect the performance and functionality of our Services.
Please note that our Site does not respond to "Do Not Track" signals at this time. Learn more at http://www.allaboutdnt.com/.
Sharing Personal Information
We may share your personal information in the following circumstances:
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With service providers (e.g., payment processors, IT, shipping, data analytics)
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With business and marketing partners
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With affiliates or within our corporate group
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To comply with legal obligations, enforce policies, or in the context of business transfers (e.g., mergers)
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With your consent or at your request (e.g., when using social media widgets)
We do not use or disclose sensitive personal information without your consent, nor do we infer characteristics from it.
Third-Party Links
Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy practices. You should review their privacy policies before submitting any personal data.
Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from minors. If you believe a child has submitted personal information to us, please contact us so we can delete it.
Data Security and Retention
While we implement measures to protect your data, no system is completely secure. Information you submit may not be secure in transit. Please avoid sharing sensitive information via unsecured channels.
We retain your data only as long as necessary for account management, service provision, legal compliance, dispute resolution, and enforcement of agreements.
Your Rights
Depending on your location, you may have the following rights:
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Right to access/know your personal data
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Right to deletion of your data
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Right to correction of inaccurate data
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Right to portability of your data
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Right to opt out of targeted advertising, sharing, or selling of data
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Right to restrict or object to processing
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Right to withdraw consent
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Right to appeal our decisions on your requests
You can also manage your communication preferences by unsubscribing from promotional emails. We may still send non-promotional messages related to your account or orders.
To exercise any rights, please contact us (see contact info below). We may request verification of your identity. You may also authorize someone to act on your behalf.
International Users
We may transfer your information to countries outside your own. If you are in the EEA, such transfers may be governed by Standard Contractual Clauses or equivalent safeguards unless transferring to an "adequate" country.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at: